Notice of Collection and Consent
Your Service Provider delivers the Literacy and Basic Skills Program under an agreement with the Ministry of Labour, Training and Skills Development (Ministry) and is required to make its books and records available to the Ministry for inspection, investigation or audit. Your Service Provider is also required to report to the Ministry on:
- The services it provides to you;
- Your education and training progress as well as your results when you finish the program; and
- Your satisfaction with the services you receive.
The Ministry will also collect relevant personal information about you from Canada if necessary to determine your eligibility for and the nature and level of Employment Insurance benefits and to monitor, assess and evaluate the effectiveness of the Literacy and Basic Skills Program.
The Ministry will use your personal information to administer and finance the Literacy and Basic Skills Program. For purposes of administering the Literacy and Basic Skills Program, client information collected on this form will be recorded, either by the Service Provider or Ministry, in the Ministry’s Employment Ontario Information System. The Employment Ontario Information System is used by the Service Provider and the Ministry to support the administration of Employment Ontario programs and services, including the Literacy and Basic Skills Program.
The Ministry may use contractors and auditors to administer and finance the Literacy and Basic Skills Program.
Administration includes:
- Assessing the performance of your Service Provider – its effectiveness, efficiency and customer service results; monitoring, inspecting, investigating, auditing and enforcing your Service Provider’s compliance with its agreement with the Ministry.
- Planning, evaluating and monitoring the Literacy and Basic Skills Program – this includes conducting surveys; and conducting policy and statistical analysis and research related to all aspects of the Literacy and Basic Skills Program. You may be contacted to request your voluntary participation in surveys.
- Promoting the Literacy and Basic Skills Program – you may be contacted to request your voluntary participation in public relations campaigns related to the Literacy and Basic Skills Program.
The Literacy and Basic Skills Program is funded by the Ministry, in part with funds provided by Canada under Part II of the Employment Insurance Act. When funds are provided by Canada, the Ministry is required to help facilitate Canada’s monitoring and assessment of the Employment Insurance Program, as required under s.3 of the Employment Insurance Act. Under the Labour Market Development Agreement between Canada and Ontario (LMDA) and the Workforce Development Agreement between Canada and Ontario (WDA), the Ministry is required to collect your social insurance number.
The Ministry collects your personal information in accordance with s. 38(2) of the Freedom of Information and Protection of Privacy Act, R.S.O. 1990. C. F.31, as amended, and pursuant to the LMDA, ss. 3 and 63 of the Employment Insurance Act, S.C. 1996, C.23 as amended, s.76.29 of the Employment Insurance Regulations, SOR/96-332.
For more information about the collection and use of your personal information to administer and finance Literacy and Basic Skills Program, you can contact the Manager, Employment Ontario Call Centre, in writing at the Ministry of Labour, Training and Skills Development, 33 Bloor Street East, 2nd Floor, Toronto ON M7A 2S3 or by phone at 1- 800-387-5656. For the hearing impaired, TTY is available at 1-866-533-6339.
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